What are the different ways to contact the campsite for a quick response (phone, email, online form, opening hours, and emergency number)?
For a quick response, contact the reception at Camping Bon Port by phone (04 67 71 15 65) or by email (contact@campingbonport.com); reception is generally open from 8 a.m. to 12 p.m. and from 2 p.m. to 7 p.m. (8 p.m. in high season), and an on-call number is available at the campsite entrance.
What type of coffee maker is provided in the Family mobile home (brand and model: filter, Nespresso, other)?
The Family mobile homes are equipped with filter coffee makers.
Where are the pitches with private sanitary facilities located in relation to the pool?
The pitches with private sanitary facilities are located in the new area of the campsite (ZONE C), near the bulls.
Do you organize aperitif games at the bar (quiz, blind test, similar entertainment)?
Yes. The campsite organizes entertainment at the bar (karaoke, blind tests and other evenings/quizzes), and the snack bar/bar is open during evening events in July/August.
Where can I view the day-by-day schedule of entertainment and activities?
The weekly entertainment schedules can be consulted in different areas of the campsite and also on the TIPIZ app.
What are the bed sizes according to each accommodation type?
The double beds are listed as 140x190 cm in the Essential range mobile homes and some Grand Charme + mobile homes as well as the Safari units. The other mobile homes have beds measuring 160x190 cm.
Does the campsite restaurant accept meal vouchers (paper and/or digital)?
The restaurant accepts meal vouchers
Are day visitors allowed and what are the conditions (duration, procedure, accessible areas, any fees)?
Yes. Day visitors must go to reception and pay a daily fee; access to the pools and activities is strictly prohibited.
Can visitors stay longer and have access to other areas (for example, the water park)?
Visitors are only allowed until 23:00 (in high season) and during reception opening hours in low season. Access to the water park is not permitted for visitors.
Are parasols provided for guests (pool, beach, rentals), and are they free or paid?
Parasols and sun loungers are available free of charge and without reservation in the water park area.
How can I obtain information about an existing booking using a booking number (status, changes, cancellation)?
You can view your booking in the customer area using the link and code provided in the confirmation; for any issue, change, or cancellation, please contact reception by email or phone, and note that cancellations must be notified in writing in accordance with the terms and conditions.
How can I get my TIPIZ code if I did not receive it with my booking confirmation?
The TIPIZ code is sent in the email you receive before your arrival (the one for online check-in). If needed, you can also ask for it at the campsite reception.
Can I reserve a table at the restaurant in advance and how should I do it?
If you would like to make a reservation, you need to go and speak directly to the restaurateurs.
Can an electric vehicle charging station be reserved, and how do I go about it?
The charging stations for electric cars are located in front of reception and cannot be reserved; simply come to the spot when it is available and pay directly at the charging point or on the Oriway app.
What are the rates for charging an electric vehicle at the campsite charging stations?
In 2026, the price per kWh was €0.50/kWh, as well as €5.29/h for parking.
How can I request a personalized payment plan for my stay (procedure, contact and response times)?
You need to contact reception, which will explain the steps to follow.
Can a reservation be paid in full at the time of booking, and which payment methods are accepted for a full payment?
It is possible to pay the full amount at the time of booking; please contact reception so they can send you the payment methods.
What campsite services, activities, and facilities can be paid for with Chèques Vacances / Chèques Vacances Connect?
Chèques Vacances Connect can only be used at the campsite reception. Paper Chèques Vacances can be used at the restaurant as well as at the reception.
Is the Cottage 3 chambres located in a suitable and safe area for children (close to the pool, traffic, playground)?
The Cottage 3 chambres is located in a pedestrian and sunny area and car access to the pitch is prohibited, which indicates a quieter/safer environment for children; the water park is not nearby but is less than 5 minutes' walk from the mobile home. One of the two playgrounds is nearby.
What do you offer if the number of people exceeds the capacity of a mobile home (additional accommodation options, rates, tent/car-bed spot)?
First, it is necessary to contact the campground to send this information. Then, if the additional number of people exceeds the capacity of the mobile home, we will need to switch to a larger mobile home, which will necessarily lead to a change and a recalculation of the stay.
What are the steps to book a stay with VACAF/CAF assistance?
To make a booking with VACAF/CAF assistance, contact Camping Bon Port directly at contact@campingbonport.com; the booking is made in the guest's name and becomes valid after receipt of the deposit (30%) and the signed contract or acceptance of the terms and conditions; the balance is due at least 30 days before arrival.
What are the steps to reserve with VACAF/CAF and what documents are needed to benefit from this aid?
Just contact the campground directly by email.
What are the steps to book a stay with VACAF/CAF?
For VACAF reservations, simply contact the campground directly by email at contact@campingbonport.com.
Where exactly are the Selenia Premium mobile homes located in the campground (map or precise marker)?
The Selenia Premium mobile homes are located in the new area of the campground in zone C.
What activities, services and attractions are accessible on foot from the pedestrian area where the cottages/mobile homes Premium are located?
The Premium range mobile homes are located less than 5 minutes on foot from the water park as well as the locations of various activities. They have a direct view of the neighboring manade.
What activities, services or attractions are accessible on foot from the area where the cottages and Premium mobile homes are located?
The Premium range mobile homes are located less than 5 minutes on foot from the water park as well as the locations of various activities. They have a direct view of the neighboring manade.
What activities or attractions are accessible on foot from the pedestrian area where the Premium accommodations are located?
The Premium range mobile homes are located less than 5 minutes on foot from the water park as well as the locations of various activities. They have a direct view of the neighboring manade.
Where are the Premium accommodations (cottages and mobile homes) located within the campground?
The Premium range mobile homes and cottages are located in the new zone of the campground (the bulls zone), in a very sunny area with a view of the bulls.
Where are the Selenia Premium mobile homes located in the campsite (map or landmarks to locate them)?
The Selenia Premium mobile homes are located in the new area of the campsite, in a pedestrian zone and sunny. They are located south of the campsite.
What activities and attractions are accessible on foot from the area where the Premium cottages are located?
The sports ground is near the Premium Cottages area.
Where can I park my car during my stay (pitches, access hours, visitor parking and any applicable fees)?
The basic pitch package includes one vehicle, and the maximum capacity per pitch is 6 people; visitors must park in the outdoor car park outside the campsite. Only the mobile homes in Zone C (Zone near the bulls) are located in a pedestrian area; the car must be left in the car park provided for this area.
How do you inform the establishment of a late arrival outside opening hours (contact methods and recommended notice)?
Please notify reception in advance; the campsite has a procedure and a reception service for late arrivals and displays an on-call number at the entrance for contact outside opening hours.
How can reception be notified in the event of late arrival outside opening hours?
Please notify reception in advance: a procedure for late arrivals is in place and late check-in is available; reception will tell you what to do.
Can pitches next to each other be booked?
It may be possible to request 2 pitches next to each other, subject to availability.
Is the deposit charged or only pre-authorized, and how long after departure is the amount released?
The deposit is generally a pre-authorization (hold) rather than a charge; it is released at the guest’s departure, subject to any possible bank processing delay.
What are the departure times (check-out) depending on the type of accommodation, and what are the rules for leaving earlier than the departure time (procedure, restrictions, possible fees)?
Departures on Saturdays and Sundays during peak season are between 8:00 and 10:00, by appointment for the inventory check. For an early departure, please ask the reception for the procedure to follow.
Do I need to book a time slot to access the pool, and how do I proceed?
There is no need to book a time slot to go to the pool.
Do you accept payments via PayPal?
The payment methods listed for Camping Bon Port are: cash, bank card (Maestro/Mastercard/Visa), mobile contactless payment (Apple Pay/Google Pay) and Chèques Vacances
Is this establishment accessible to people with reduced mobility?
Accessible to people with reduced mobility.
Is it necessary to book in advance for this establishment?
Recommended.
What is the average price of a meal or drink in this establishment?
Menu starting from €30.
What specialties does this establishment offer?
Mediterranean cuisine with local products.
What are the opening hours of this establishment?
From Tuesday to Saturday from 12:00 to 14:00 and from 19:00 to 22:00.
What are the dinner service hours and during which periods is it available?
Dinner service is available from 6:30 p.m. to 9:00 p.m. in July and August.
Is this establishment accessible to people with reduced mobility?
Accessible to people with reduced mobility.
Is it necessary to book in advance for this establishment?
Recommended.
What is the average price of a meal or a drink at this establishment?
Menu starting at €25.
What specialties does this establishment offer?
Traditional French cuisine.
What is the exact maximum capacity of the mobile homes, and how are babies/children counted?
The capacity of the mobile homes varies according to the model (generally from 4 to 8 places depending on the type); for example, the Cottage 3 chambres is listed for 6 people; 1 baby is counted as one person.
What are the opening hours of this establishment?
From Tuesday to Saturday from 12:00 to 2:00 pm and from 7:00 pm to 10:00 pm.
What points of interest are near Camping Bon Port?
It is a recognized protected natural site, perfect for discovering the biodiversity of the Camargue.
What are the main activities offered at Camping Bon Port?
The park offers birdwatching, guided walks, and nature awareness activities.
Is it necessary to book in advance for this establishment?
Recommended.
Is this establishment accessible to people with reduced mobility?
Accessible to people with reduced mobility.
What is the average price of a meal or a drink at this establishment?
Menu from €32.
What specialties does this establishment offer?
Traditional French cuisine and themed evenings.
What are the opening hours of this establishment?
From Tuesday to Saturday from 12:00 p.m. to 2:00 p.m. and from 7:00 p.m. to 10:00 p.m.
Is this establishment accessible to people with reduced mobility?
Accessible to people with reduced mobility.
Is it necessary to book in advance for this establishment?
Recommended.
What is the average price of a meal or a drink at this establishment?
Menu from €28.
What specialties are offered by this establishment?
Traditional French cuisine.
What are the opening hours of this establishment?
Tuesday to Saturday from 12:00 to 14:00 and from 19:00 to 22:00.
Is this establishment accessible to people with reduced mobility?
Accessible to people with reduced mobility.
What is the average price of a meal or a drink at this establishment?
Menu from €35.
What specialties are offered by this establishment?
Contemporary French cuisine.
What are the opening hours of this establishment?
From Tuesday to Saturday from 12:00 p.m. to 2:00 p.m. and from 7:00 p.m. to 10:00 p.m.
What points of interest are near Camping Bon Port?
The ramparts, medieval towers and the history of the town are major points of interest for visitors.
Does the Selenia 8/9-person accommodation have an oven?
None of the mobile homes have an oven.
What is the fee charged for pets (amount of the charge, payment methods, and cases of additional fees)?
The documents indicate that a fee is charged for pets on pitches and a flat supplement for certain rental accommodations that allow pets, but the exact amount of the fee is not specified in the files provided.
What drinks and snacks are available at the bar/snack bar for afternoon tea (hot/cold drinks, savory/sweet snacks, opening hours)?
The bar/snack bar offers hot and cold drinks, pastries/bread, as well as snacks and meals (burgers, pizzas, fries); the bar is open during the day and in the evening and the restaurant operates in high season, but the exact afternoon tea service hours are not detailed in the documents.
What is the rental price for the plancha and how much deposit is required?
Plancha/barbecue rental is offered by the week at a rate of €25 per week. A deposit of €100 will be required.
In an emergency, can I move around or leave by car outside normal hours (e.g. at 3 a.m.) and what is the procedure to follow?
In the event of a nighttime emergency, it is of course possible to leave the campsite; to do so, you should contact the security officer (in July/August) or call the on-call number at 04.49.13.00.71.
When will the 2027 rates be published and where can they be viewed?
Rates and bookings have been available on the campsite website since November 4, 2026.
Can you rent a table (or furniture) for a tent pitch and how do you go about it?
The campsite offers the rental of certain equipment (bicycles, sheets, barbecues, baby kits, fridges), but it is not specified whether you can rent a table for a tent pitch. To find out which equipment is available for rent and the terms, please contact reception.
How can I access my customer area, and what should I do if I haven't received the link or code, or if the link doesn't work?
Please check with reception so that the links can be resent.
Is there a minimum length for a short stay (minimum number of nights)?
In the low season, mobile homes can be rented from 2 nights, and from 7 nights in July/August. Standard bare pitches can be rented by the night.
Can all the patio doors of the mobile homes be locked, and how do their safety devices work (locks, shutters, alarms)?
The windows and patio doors of the mobile homes do not have alarms, but they can be closed with interior locks.
What household appliances are provided in the Selenia 8/9-person accommodation?
The appliances available in the Selenia are: a dishwasher, a gas hob, a kettle, a toaster, a 4-in-1 coffee machine, and a microwave.
What conditions and documents are required to come with a pet (vaccinations, microchip/tattoo, health certificate, cleanliness rules)?
The conditions mentioned are: pets accepted on pitches except dogs of categories 1 and 2, must be kept on a leash, and a valid vaccination record; the documents provided do not detail any additional requirement such as microchip/tattoo or health certificate, nor the specific cleanliness rules beyond the general regulations.
What are the campsite opening dates in 2027?
The campsite will be open from 5 May to 26 September 2027.
What song is played for the morning dance near the pool?
The campsite's song for summer 2026 was Madre Tierra (Oye) by Chayanne.
What are the main activities offered at Camping Bon Port?
Various water activities such as canoeing, paddleboarding and diving are offered at the nautical base near the campsite.
What points of interest are near Camping Bon Port?
Grand Travers beach is a supervised beach with free parking, ideal for swimming and water sports.
What are the main activities offered at Camping Bon Port?
At Camping Bon Port, the main activities include hiking and mountain biking on the trails of Petite Camargue and towards the Cévennes.
Are arrivals limited to Saturday or Sunday, or can you arrive on a Wednesday?
In low season, arrivals are possible from Monday to Sunday for bare pitches and for mobile homes. In high season, arrivals for mobile homes can be on Saturday/Sunday and Wednesday, and from Monday to Sunday for bare pitches.
Can I book for the 2027 season?
Bookings for the 2027 season have been open since 04 November 2026.
Can the campsite share the playlist or the list of music used by the entertainment team?
The campsite can share the playlists used. You only need to get in touch with the entertainment team and the lifeguards to get them.
What are the main activities offered at Camping Bon Port?
A visit to the fortified town of Aigues-Mortes is a must-do cultural activity.
What are the points of interest near Camping Bon Port?
Petite Camargue is a remarkable natural site nearby, ideal for nature lovers.
Which payment methods do you accept on site?
Cash, bank card, holiday vouchers
Which bank card brands do you accept?
Maestro, Mastercard, Visa
Do you have a fixed payment terminal (TPE)?
Oui
Do you have a limit for contactless payment (maximum amount)?
Contactless payment is allowed up to €50. The amount may vary depending on banks.
Do you always provide an invoice or receipt when paying on site?
An invoice is provided to the customer upon request. Bank card receipts as well.
When is the payment requested (at the time of booking, upon arrival, at departure, after service)?
A 30% deposit is required for each reservation. The balance must be paid at least 30 days before arrival.
Do you request a deposit or a pre-authorization on the card?
Oui
Do you require a piece of ID or proof when paying by card or check?
An ID is required for any check payment.
Are there additional fees related to certain payment methods (e.g., credit card fees, processing fees)?
Oui
What measures do you take to secure payments and prevent fraud on site?
We have established strict rules for on-site payment to prevent sensitive data from being leaked.
Do you require a deposit for renting mobile-homes?
This information is not provided in the original data.
What is the amount of the mobile home deposit?
A total deposit of €390 is required for the Essentiel range mobile homes + certain mobile homes from the Confort range (Safari, Life PMR, Grand Charme). It represents €300 for the mobile home and €90 for cleaning. For mobile homes in the Privilège and Premium + Lodge, Tribu and Patio ranges, a deposit of €420 will be requested (€300 for the mobile home and €120 for cleaning).
How should the deposit be paid?
It is possible to pay the deposit online by credit card via a secure link, at check-in with a credit card, or by check.
Do you offer a return or management of the deposit via an online platform/portal?
Oui
If yes, what are the modalities of online deposit (pre-authorization, blocking, duration of the block, provider)?
For online deposits, the money is deposited like a virtual card, meaning the camping site does not cash the deposit but it is just "pending". The deposit is unblocked as soon as the customer departs.
What are the conditions for the full refund of the deposit?
For the deposit to be fully refunded, the mobile home must be cleaned upon the customer's departure, the trash bins must be taken out and disposed of, the dishes must be washed and put away in the cupboards. Nothing should be broken and/or damaged.
What reasons can be used to deduct all or part of the deposit (e.g., damages, cleaning, loss of keys)?
material damage, non-compliance with house rules, other, cleaning not done or poorly done
How long after departure is the deposit refunded?
The deposit is refunded directly after the customer's departure. For bank card deposits, there may be a delay from the banks.
Do you carry out an entry/exit inventory or a verification to justify any retention?
Oui
What actions must the tenant take upon departure to facilitate the refund (e.g., cleaning, emptying the fridge, returning dishes)?
All cleaning of the mobile home must be done: bathroom, toilet, dishes, floors, surfaces, etc.... When renting sheets or towels, leave them in a ball in a corner of the mobile home for the cleaning teams to pick up.
What online payment methods do you offer?
The campsite accepts bank cards, cash, bank transfers and holiday vouchers; it also offers online security deposit payment by card via a secure link. The documents provided do not clearly specify an instalment payment option or a deferred cheque payment method.
Do you require a deposit upon reservation/order?
Yes, a deposit is requested at the time of booking.
What is the amount or rule of the deposit (e.g., % or fixed amount)?
A minimum deposit of 30% is required for each reservation
Do you offer installment payments? If yes, which ones?
Customized plan on request
Is the payment of installments automatic (recurring withdrawal)?
Non
What instructions do you provide for a bank transfer (BIC/IBAN, label, deadline)?
The campsite can provide a RIB sent by email to the client if they do not have it
What payment deadlines are accepted (e.g. immediate payment, within 7 days)?
A 30% deposit is due at the time of booking; for bookings made less than 30 days before arrival, full payment is required. The balance must be paid 30 days before the arrival date.
What is your refund policy related to online payments?
Refunds adhere to our general sales conditions: no refund is given without cancellation insurance; in case of cancellation by the camping site, the amounts paid are reimbursed. Refunds related to insurance (cancellation, security deposit withheld) are managed according to the guarantees and conditions of the offered insurance.
Are there any fees or conditions in case of cancellation (deductions from deposit)?
Application fees and part of the stay may be retained.
How do you issue proof of payment (invoice, electronic receipt)?
Automatic email delivery, manual on request.
Do you offer an alternative if online payment fails (manual payment, customer contact)?
Oui
What are the opening and closing hours of the swimming pool?
The swimming pool is open from May to September, from 10 am to 7 pm (8 pm in July and August)
What activities are at the pool?
In summer, activities at the pool include water games and entertainment.
Any other information?
No additional information is specified in the documents.
Is the end-of-stay cleaning included?
Non
Can you swim in the lake / river / sea?
Oui
Is the campsite located by a lake, river, or sea?
Mer
Is there a children's club?
Oui
Is there a club or program dedicated to teens?
Non
Are organized sports activities available?
Oui
Are events held regularly?
Oui
Reception opening hours in high season?
At Camping Bon Port, in high season the reception is open from 8:30 a.m. to 12:30 p.m. and from 2:00 p.m. to 7:00 p.m., and the opening hours are extended until 8:00 p.m. on Saturday and Sunday.
What is the area of the land?
7 hectares
Is the wellness area chargeable? If so, what are the rates?
The aquatic area includes a balneotherapy pool (balneotherapy)
Do you accept groups (birthday, company, wedding, motorcyclists, ...)?
No, we do not offer group accommodation.
Do you have sports facilities (multisport court, volleyball court, sports machines)?
The Bon Port campsite has sports facilities such as a multisport court, pétanque courts, and ping-pong tables.
What activities are near the campsite?
Activities near the campsite include canoeing, cycling, accrobranche, catamaran, jet-ski, tasting visits, and many more.
Is a welcome kit provided?
Oui
What are the best locations based on needs (family, couple, senior, accessible, tranquility, proximity to services)?
The best locations based on needs include quiet areas for tranquility, and locations close to services and activities for families.
What is the size of mobile homes?
The size of chalets varies depending on the model; it generally ranges from 20 to 40 m².
Do you offer unusual accommodations?
Non
Do you have gîtes or apartments?
None
Quelle est la superficie des emplacements ?
La superficie des emplacements varie, mais peut aller jusqu'à 85m²
What promotional offers do you have?
The campsite offers deals and promotions; they are not retroactive and cannot be combined with one another.
What is your unique value proposition?
Our unique value is our commitment to quality and customer service.
What are the camping values?
The camping values include warm welcome, environmental respect, and customer satisfaction.
Keywords
Camping, holidays, family, eco-friendly, relaxation.
Your employee
The tone used is warm and welcoming.
What is your main audience?
Our main audience consists of families and friends seeking a quiet setting.
Who are your personas?
Families, couples, and groups of friends.
Since when has camping existed?
Camping has been around for over 3 generations.
What were you doing before becoming a camping manager?
I DON'T KNOW
What does a typical day look like for you?
A typical day for the manager is not described in the documents.
Do you have plans for the campground's development?
We have plans to improve infrastructure and diversify activities offered to campers.
What are the towns and the most beautiful villages to visit nearby?
Nearby towns and villages to visit include Aigues-Mortes and Sommières, which are rich in history and culture.
What outdoor or sports activities are possible in the surroundings?
The outdoor and sports activities available include hiking, cycling, water sports, accrobranche, 4x4 safaris, horse riding.
What are the most beautiful beaches around the camping?
The most beautiful beaches around the camping include those of Petite Camargue, known for their natural beauty and tranquility.
What are the mountains to see around?
The mountains to see around include the Cévennes, which offer stunning landscapes.
What are the museums to visit nearby?
The museums to visit nearby include the Camargue Museum and the Aviation Museum.
Give us your top 5 family activities to do around your campsite
Visit the aquariums: Seaquarium du Grau du Roi and Planet Ocean in Montpellier. Visit the fortified town of Aigues-Mortes Canoe Kayaking A day at La Grande Motte Tree climbing
Give us your top 5 outdoor sports activities to do around your camping
Hiking, mountain biking, Cycling, Archery (intro), Water sports (sailing, paddle).
Give us your top 5 water activities to do around your campsite
Canoeing, Paddleboarding, Diving, Boat trips, Jet-skiing
What markets to visit nearby and when do they take place?
Lunel has a market every Thursday and Sunday in the town center.
Are there any local festivals or events during the season?
I DON'T KNOW
What is the company's SIREN number?
I DON'T KNOW
What is the mailing address of the company's headquarters?
383, chemin du Mas Saint Ange 34400 LUNEL
Is there a lifeguard on duty? Is swimming supervised?
The pool is supervised during the summer months of July and August, children remain under the responsibility of their parent.
How many pools are there (outdoor, indoor, paddling pool, etc.)?
There are several pools, including an outdoor pool and a paddling pool.
Are vegetarian, vegan, or gluten-free options available?
Vegetarian
Le wifi est-il accessible sur tout le site ?
Oui, le Wi-Fi est disponible sur tout le camping. Il est gratuit en basse-saison et payant en juillet et août.
Is there direct access from the campsite?
No, the closest beach is a 15-minute drive away. It is also possible to get there by bike via the Greenway.
How far is the beach / waterside?
A environ 15km
From what age can children participate?
Children can participate from the age of 5; the mini-club welcomes children from 5 to 12 years old. The campsite’s general activities remain open to everyone.
What types of activities are offered to teenagers?
Activities at the pool (like water polo), pétanque tournaments, football tournaments, etc.
What types of evenings are offered (concerts, karaoke, quizzes, shows, etc.)?
Shows, themed evenings, cabaret, karaoke, bingo, concerts, pétanque tournaments; mini-disco and children's shows.
What are the opening hours in low season?
At Camping Bon Port, in low season reception is open from 8:30 a.m. to 12:30 p.m. and from 2:00 p.m. to 7:00 p.m. (8:00 p.m. in July/August)
Is it wooded?
Oui
What facilities are available? (Jacuzzi, hammam, sauna)
The aquatic area has a balneotherapy area; but no jacuzzi, hammam or sauna.
Up to how many people?
We have mobile homes suitable for up to 8 people.
What sports equipment do you offer? Is a deposit required?
The campsite offers sports equipment and rentals (bikes in particular); some rentals (for example bikes) may require a deposit; for loans or details, please ask at reception or the entertainment team.
What time can we arrive and when must we leave?
Mobile homes are available from 4 PM, and must be vacated before 10 AM.
What are the different ranges of accommodations available?
The different ranges of accommodations include Essentiel, Confort, Privilège, and Premium mobile homes, as well as camping pitches.
How many people can chalets accommodate?
Mobile homes can generally accommodate between 2 and 8 people depending on the model.
How many different mobile homes do you have?
There are approximately 17 different types of mobile homes.
Les emplacements sont pour combien de personnes ?
La capacité maximale autorisée par emplacement est de 6 personnes.
Are some offers regular? If yes, which ones?
Yes, some offers are regular, such as those for off-season stays. During low season, it is possible to book a 21-night stay and only pay for 14 nights, for example.
What tone of voice should we use to talk about your establishment?
Warm
What are your commitments? How are they reflected daily (e.g., eco-friendly actions)?
Our commitments are reflected in eco-friendly actions, such as respecting the environment and quality of services.
Sample phrases
Enjoy successful holidays, family setting, tranquility.
Customer proximity
We are close to our customers, ensuring their satisfaction.
Do you have a significant foreign clientele?
Oui
Was it always a dream or a change of life?
I DON'T KNOW
What do you like most about this job?
What the manager enjoys most: seeing families create unforgettable memories during their stay.
How do you see the future of camping in general?
The future of camping looks promising, with increasing demand for nature getaways and authentic experiences.
What are the must-see tourist sites in the region?
The must-see tourist sites around Camping Bon Port include the Mediterranean beaches and the Petite Camargue nature area, the Seaquarium du Grau‑du‑Roi and Planet Ocean in Montpellier, the Pont de Gau ornithological park and the Zoo de Lunaret, as well as historic places such as the fortified town of Aigues‑Mortes, the château de la Mogère and museums (musée de la Camargue, musée de l'aviation).
Are there recreational centers, treetop adventures, animal parks in the region?
Yes — the brochure and documents indicate the presence of a water sports center and parks/gardens near the camping site.
What are the seaside resorts to see around the camping?
The seaside resorts to see around the camping include Palavas-les-Flots and La Grande Motte, which offer numerous activities and attractions.
Are there any legendary cols around the camping?
Non
What are the historical sites or monuments to visit around?
The historical sites or monuments to visit around include the Maguelone Church and the Château de la Mogère.
Are there amusement or zoological parks nearby?
Yes, the Lunaret Zoo in Montpellier, the Pont de Gau Ornithological Park in Saintes-Maries de la Mer, the Barben Zoo, Seaquarium, Planet Ocean.
What are the accessible hikes nearby and who are they for?
Local hikes including the Petite Camargue coastal paths and routes to the Cévennes; suitable for various groups (family, experienced hikers depending on duration/altitude).
What are the local specialties of the area?
I DON'T KNOW
Are night markets or summer activities frequent?
Night markets are held throughout the summer, especially at La Grande-Motte and Sommières.
What is the company's SIRET number?
I DON'T KNOW
What is the company's contact email address?
contact@campingbonport.com
Can I wear a swim shorts?
Non
Are there water slides or aquatic games?
Oui
Is there a restaurant on site?
The restaurant is open only in July and August.
Le camping est-il ouvert toute l’année ?
Non
Can you fish nearby?
Oui
Is the beach supervised?
Oui
What activities are offered at the children's club?
Craft activities, shows, treasure hunts, and various outdoor games are offered.
Are there any creative or cultural workshops?
['Creative','Cultural']
Is the Wi-Fi free? If not, what are the rates?
At Camping Bon Port, Wi‑Fi is charged in high season and free in low season
Do you offer massages? If yes, what are the prices?
Nou
Are there barbecues or plancha?
Barbecues are available for rent.
Are there any promotions or special offers underway?
There may be promotions or special offers, but it is advisable to check directly on the website or contact the campsite.
Is it a?
Studio, 1 room, 2 rooms, 3 rooms, Suites
Les emplacements sont-ils ensoleillés, ombragés ?
Ensoleillés, Ombragés
Do you have early booking offers?
Oui
Do you have any labels?
Yes. Camping Bon Port is certified Camping Qualité (since late 2025) and also has the labels Qualité Tourisme, Qualité Hérault and Qualité Sud de France.
Who created the camping? Is it a family story?
The camping was created by a family, but specific details are not provided in the documents.
What motivated you to embark on this adventure?
The motivation mentioned is passion for hospitality and service, and the desire to offer authentic experiences in nature.
And what is the most difficult?
I DON'T KNOW
What would you say to someone who wants to become a campground manager?
I would tell someone wanting to be a campground manager that it's essential to have a passion for hospitality and service, as well as good operational management.
Is there a local or craft market to discover?
Yes, there are local markets where you can discover handcrafted products. The one in Lunel is held every Thursday and Sunday.
Are there any beaches or natural swimming spots nearby?
Yes — a public beach is located about 12 km away, accessible from the campsite, with a marked swimming area
Are there islands to visit around the camping and are they accessible by cruise?
Yes, there are islands to visit around the camping, such as Maguelone Island, which is accessible by boat.
Is the camping close to winter sports stations? If yes, which ones?
Yes, the camping is close to winter sports stations like the Cévennes stations.
Are there castles to visit nearby? If yes, which ones?
Yes, there are castles to visit nearby, such as the Château de la Mogère.
Are there escape games or scavenger hunts organized near the camping?
The Odysseum shopping center in Montpellier offers an Escape Game room.
Is the environment suitable for extreme sports? If yes, which ones?
Yes, the region allows for sliding sports (surf nearby, e.g., Palavas-les-Flots).
Your top restaurants around
The Camping restaurant, The fisherman's hut in Carnon (fish caught in the morning) Le Lamparo in Carnon Moule frites Chez Tetel in La Grande Motte
What is the NAF or APE code of the company?
5530Z
What is the GDPR email address for data protection?
I DON'T KNOW
Are there sun loungers, sunbaths?
Oui
Are the pools heated or covered?
Heated, SPA
What type of cuisine is offered at the restaurant?
The restaurant offers a variety of cuisine, including local dishes.
What are the opening dates of the campsite?
The campsite is open from May 7 to September 27, 2026.
Is access to the beach paid or free?
Access to the beach is free.
Can water sports be practiced (kayaking, paddleboarding, pedal boating, etc.)?
Yes, it is possible to practice water sports such as kayaking, paddleboarding, and pedal boating.
Y a-t-il une laverie ? (équipement (lave-linge, sèche-linge, etc.) + tarifs)
Oui, il y a une laverie avec des lave-linge et sèche-linge, chaque jeton pour la machine coûte 4 €, il suffit d'aller à la réception pour en acheter.
Is there a reception hall? If yes, can it be privatized?
No, no reception hall
Is there a hotel service option?
Premium range mobile homes include sheets and towels in the reservation price.
Which activities and services are included or available at extra cost?
Most of the entertainment at Camping Bon Port is free; only certain activities (e.g. Camargue aperitif, bingo) are listed as paid. The kids' club is free, and regular activities (aquagym, tournaments, evening events) are offered.
What facilities are available?
All mobile homes have air conditioning and television. Depending on the mobile home, you may have: kettle, toaster, dishwasher, and others.
Are the pitches delineated by hedges?
Oui
Do you offer gift vouchers? If yes, are they themed? Free or fixed amount?
I DON'T KNOW
What is the identity of the campsite?
Camping Bon Port is a family-friendly place dedicated to relaxation and nature.
What is your target?
Our target includes families, couples, and groups of friends.
How has camping evolved over the years?
Camping has evolved over the years by adding new mobile homes, improving its services with a new aquatic area. But it has also evolved in the quality of its offer.
Did you follow any specific training to manage a campground?
I DON'T KNOW
Does this job leave time for oneself?
I DON'T KNOW
What is your most memorable memory since becoming a manager?
My most memorable experience as a manager is seeing families create unforgettable memories during their stay.
Can fishing or hunting be practiced in the surroundings?
Oui
How can we access the beaches?
By bike, By car
What mountain activities can be practiced around the camping?
Mountain activities to practice around the camping include hiking, climbing, and mountain biking.
Are there parks and gardens to visit nearby? If yes, which ones?
Yes, there are parks and gardens to visit nearby, including the Lunel Town Hall Park.
Are there leisure centers or tree climbing parks in the region?
Yes, you can go to Roc de Masererau in Sommières for tree climbing.
Are there concerts, shows, or village festivals nearby?
Votive festivals all summer
What is the full legal name of the company?
Camping Bon Port
Do children need to be accompanied?
Yes, children under 12 must be accompanied.
Is there a Balneo, spa, or jacuzzi area?
Balneo
Is there a bar at the campsite?
Oui
What are the reception opening hours?
The reception is open from 8 am to 12 pm and from 2 pm to 7 pm, and until 8 pm in high season.
Can I bring my own nautical equipment?
Yes, it is possible to bring your own nautical equipment.
Can you directly access the water from the campsite?
Oui, on peut accéder directement à l’eau depuis le camping.
Is the club free or paid?
Free
Is there a dedicated space or room for teens (foosball, games, music…)?
Yes, there is a dedicated game room with foosball and video games in the restaurant hall during high season.
What types of classes are offered (yoga, aquagym, fitness, etc.)?
The types of classes offered include aquagym and sports tournaments.
How often do the evenings take place?
The evenings occur regularly, with shows, themed nights, cabaret, karaoke, bingo, and pétanque tournaments.
Y a-t-il une table et un fer à repasser ? (si oui, en prêt ou à la location ?)
Oui, il y a un fer à repasser disponibles en prêt à la réception.
Do these accommodations have terraces or balconies?
Oui
What range of pitches is available?
The range includes tent pitches, caravan, and campervan spots. They also offer pitches with private facilities.
How would you define your camping in 3 words?
Nature, friendliness, relaxation.
What actions would you like to implement?
We want to implement more eco-friendly activities and services to improve the customer experience.
Does your target vary according to the seasons/times of the year?
Yes, our target varies according to the seasons, with more families in summer.
Were there obstacles or moments of doubt at the beginning?
The obstacles or moments of doubt at the beginning are not addressed in the documents.
How do you experience the tourist season? Is it stressful or stimulating?
The tourist season is generally stimulating because it brings a lively and dynamic atmosphere to the campground, with many visitors and diverse activities.
And if you had to do it again, would you start over?
Yes, I would start over without hesitation, because it's an enriching experience.
What restaurants or local specialties should we try?
Among the recommended restaurants and specialties around Camping Bon Port are seafood establishments such as La Cabane du Pêcheur and Le Lamparo in Carnon, as well as Chez Tétel in La Grande Motte; seafood and fish dishes are especially recommended.
Are there guides or partners to organize these outings?
Yes, guides are available at the Lunel Tourism Office and La Grande Motte to introduce the surroundings.
How can you access the swimming spots?
By bike, by car
Can we practice water sports/activities near the camping?
Yes, it is possible to practice water sports and activities near the camping, including sailing and paddleboarding.
Are there guides or partners to organize outings?
Yes, there are guides or partners to organize outings around the camping.
Are the surroundings of the camping site known for their rich heritage?
Historical, Architectural, Cultural, Environmental
What is the legal form of the company?
SARL
What is the company's reception email address?
contact@campingbonport.com
Is wearing a swimming cap mandatory?
Non
Is the water chlorinated or treated with another process?
The water is chlorinated.
Can it be consumed on the terrace?
Oui
Can I pay by credit card, cash, holiday checks?
Credit Card, Cash, Holiday Checks
Is there a lifeguard or monitoring station?
It will depend on the beaches.
Is there a private or public beach?
Il existe des plages publiques
What age groups are concerned?
For the mini-club: the concerned age groups are from 5 to 12 years old.
Are there any sports tournaments or challenges?
There are organized sports tournaments.
Are the evenings family, festive, or thematic?
The evenings are family and festive, including various shows and themes.
Y a-t-il un sèche-linge ? (+ tarifs)
Oui, il y a un sèche-linge, coûtant 4 €.
Do you offer group meals?
No, group meals are not planned.
How many people can the mobile homes accommodate?
Mobile homes can accommodate between 4 and 8 people depending on the model.
Do all these accommodations have terraces?
Oui
Do these accommodations have a private pool?
Non
Do all pitches have electricity?
Oui
Do you have offers during the off-season?
Yes, we have offers during the off-season.
How would you describe the overall atmosphere of the campsite?
The overall atmosphere of the campsite is family-friendly and warm.
Why did you choose this name for the camping?
The name 'Bon Port' was chosen to reflect the location and ambiance of the camping, but the details are not provided.
Can you visit monuments, museums or historical sites?
Yes, it is possible to visit monuments and museums in the nearby towns.
Are there hiking or mountain biking trails accessible from the campsite?
Yes, cycling outings and bike rides are offered and mentioned in the camping brochure.
Is there a leisure base by the water?
Oui
Are there surf spots nearby?
Yes, there are surf spots nearby, notably in Palavas-les-Flots.
Is there an event calendar available at the reception?
An event agenda for the Lunel area is available at the reception.
Who is the legal representative of the company?
I DON'T KNOW
What is the company's main phone number?
04 67 71 15 65
Is access to the swimming pool included or paid?
Access to the swimming pool is included in the camping rate.
Is the water area themed (tropical atmosphere, lagoon, etc.)?
The water area is themed around well-being
Do you offer local or homemade products?
['Local products', 'Homemade']
Do you offer rental services (bicycles, sheets, barbecues…)?
We offer rental services such as bicycles, sheets, and barbecues.
Are dogs allowed on the beach or by the water?
Dogs are only allowed on Plage du Grand Travers at exit 60.
Is there a designated swimming area?
Yes, there is a designated swimming area.
Is the club supervised by qualified animators?
Yes, the club is supervised by qualified animators.
Can teenagers participate in sports tournaments or challenges?
Yes, teenagers can participate in sports tournaments.
Is there a stage or space dedicated to evening entertainment?
Yes, there is a stage dedicated to evening entertainment.
What types of mobile homes are available?
Cosy, Grand Large, Family, Patio, Safari, Life PMR, Grand Charme, Lodge, Tribu, Privilège PMR, Grand Large Privilège, Cottage 2ch, Cottage 3ch, Riviera 2ch, Riviera 3ch, Selenia Duo and Selenia Premium.
Do the terraces have garden lounges? If yes, with what equipment?
The terraces have garden lounges with chairs and a table as well as 2 deck chairs.
Do you lend adapters?
Adapters are available for borrowing, a deposit will be required.
What is your promise?
Your Bon Port campsite is Quality Camping certified, customer satisfaction is a priority.
Are there charming or labeled villages to visit?
Yes, there are several labeled villages to visit, which offer a unique charm.
Can one do canoeing, paddleboarding, climbing, or horse riding nearby?
Yes, Canoë Kayak Tribu in St Seriès, horseback riding in Grau du Roi.
Can you practice water sports/activities on the lake, pond, or river?
Yes — it is possible to practice water sports (kayaking, paddleboarding, pedal boating), as well as snorkeling/diving; a water sports center and boat trips are mentioned.
What is the company's date of creation?
I DON'T KNOW
What is the company's customer service phone number?
04 67 71 15 65
Is a bracelet required to enter the water park?
Yes, a bracelet is required to enter the water park.
What is the depth of the different pools?
The depth varies depending on the pools.
Peut-on prendre à emporter ?
Oui
Other information?
Reception: 8:30 a.m. to 12:30 p.m. and 2:00 p.m. to 7:00 p.m. (until 8:00 p.m. in high season). Wearing the wristband is mandatory; the grocery store and bar/restaurant are open in high season, laundry and tumble dryer are available (rates indicated in the documents) and Wi‑Fi is accessible (conditions depending on the season). Rules for pets, deposits and departure/check-out inventory procedures are specified in the terms and conditions.
Is there a shower or rinsing area nearby?
Yes, there is a shower area nearby.
Is the shoreline sandy, pebbly, or grassy?
The shoreline is sandy.
Does the club operate all season?
The children’s club operates only in July and August.
Is the teenagers' club accessible freely or by registration?
There is no teenagers' club.
Are the activities free or paid?
Most activities are free, only the Camargue aperitif and the lottery are paid.
Do the evenings end at a specific time?
The evenings usually end at a specific time, often around midnight.
Quels sont les tarifs des serviettes ?
Le kit de serviette coûte 10€
What is the size of these accommodations?
The size generally varies between 20 and 40 m² depending on the type of accommodation.
How many sanitary blocks do you have? Can you provide more details? (heated, accessible for disabled, with a baby area...)
We have 3 sanitary blocks, heated and accessible for disabled.
What is the mindset of the campsite?
The mindset of the campsite is to ensure successful holidays in a family-friendly and peaceful setting.
Is there a lively city center with shops, bars, markets?
Yes, the city has a lively city center with shops, bars, and markets.
Is there a natural park or a listed site to explore?
Yes, the Petite Camargue area (natural site) is mentioned as a point of interest around the camping site.
Are there any snack bars/restaurants by the water?
La Grande-Motte, le Grau du Roi and Palavas les Flots are known for offering a multitude of restaurants by the water.
Are guided tours or commented walks organized in the region?
Yes. Organized outings with guides/partners for walks and excursions are available in the region.
Are lockers or changing rooms available?
No, there are no lockers or changing rooms available. You can change in the toilet cabins nearby.
What is the capacity of the water area?
The capacity is suitable for families.
Are themed evenings organized at the restaurant?
Yes, the restaurant offers themed evenings during the summer season.
What time can you arrive?
Check-in from 2 p.m., individual mobile homes and sanitary sites from 4 p.m.
Are there toilets near the beach?
Yes, there are toilets near the beach.
Is it a place suitable for resting or water activities?
It is a place suitable for water activities as well as resting.
How many days a week is the club open?
Every day in July-August except Saturdays and Sundays.
Can teenagers come alone?
Yes, teenagers can come alone.
Do I need to register in advance?
No, for the teen club access is free and it is not indicated that registration in advance is necessary.
Is it accessible to non-residents?
No, the evenings are not accessible to non-residents.
What are the rates for bed linens (as a set or individually)?
€12 for the single sheet and €16 for the double sheet.
Do all mobile homes have terraces?
Oui
Are all these accommodations air-conditioned? If not, which ones are?
All mobile homes are air-conditioned
What feedback do your holidaymakers give after their experience with you?
Vacationers appreciate the tranquility and quality of the services offered.
Is the city accessible by foot, bike, or shuttle?
Yes, the city is accessible by car and bike. It is preferable to have a means of transportation to get there.
Can artisanal or local products be purchased on site?
The grocery offers local products during the summer season.
Are the pools heated?
Yes, the pools are heated.
Is it possible to relax on sunbeds or in shaded areas?
Yes, it is possible to relax on sunbeds.
What time must the accommodation or site be vacated?
Sites must be vacated before 12 p.m. Mobile homes and individual sanitary sites must be vacated before 10 a.m.
Is swimming allowed all day?
Yes, swimming is allowed all day.
Is there a pontoon, pier, or dock?
Yes, there is a pontoon.
Are there creative workshops, outdoor games, mini-shows?
Hands-on activities, shows, treasure hunts, various outdoor games.
Are there evenings or games reserved for teens?
It is not specified whether there are evenings or games reserved for teens.
Are there challenges, blind tests, escape games?
Karaoke, blind tests, and others can be organized.
Should we book for certain evenings?
It is not necessary to book for the evenings. But it is highly recommended to book for themed nights.
What are the prices for baby chairs or beds (in kit or individual)?
The baby kit rents for €25 per week or €5 per day.
Are the terraces covered, uncovered or semi-covered?
Terraces can be covered, uncovered or semi-covered.
Is the water area accessible for people with reduced mobility?
Yes, the water area is accessible for people with reduced mobility.
Is the water area lit at night?
Yes, the water area is lit at night.
Does the bar offer cocktails?
Yes, the bar offers cocktails.
Is there a reception on site?
Yes, there is a reception on site.
Is the beach or water edge accessible to people with reduced mobility?
Yes, the beach is accessible to people with reduced mobility.
Do children need to register in advance?
No, no prior registration required, just approach the animators.
Are there any 'connected' activities (social media, mini vlog, etc.)?
non
Is there a friendly or competitive atmosphere?
Family and festive atmosphere for evenings and activities, with competitive activities like sports tournaments as well as quieter activities.
Is there a foam, glow, or blind test evening?
No foam or glow evenings are planned.
Do you provide communal barbecues or loan barbecues?
At Camping Bon Port, barbecue rental is offered by the week at a rate of €25, with a €100 deposit required.
Is it possible to leave a deposit by check upon arrival?
Yes, in this case it is necessary to provide two different deposit checks: one for the mobile home and one for the cleaning.
Can I arrive with a stroller?
Yes, you can come with a stroller.
Are there vegetarian dishes on the menu?
Yes, there are vegetarian dishes on the menu.
Does staff speak multiple languages?
The staff speak several languages, depending on the person: French, English, German, Dutch, and Spanish.
Is there a water sports base nearby?
Yes, there is a water sports base nearby.
How long do club sessions last?
The sessions last about 2 hours.
Can holidaymakers suggest activity ideas?
I DO NOT KNOW
Can holidaymakers go on stage or participate?
Yes, holidaymakers can participate and go on stage according to the scheduled evenings.
Do you have a grocery store? (+ opening hours and dates)
Yes — grocery store in high season (July/August).
How many amperes for the pitches?
All pitches have 10A.
Is it possible to book a stay with VACAF?
For all reservations related to CAF, you must contact the team directly at contact@campingbonport.com.
Is it possible to pay the balance upon arrival?
No, the balance must be paid at least 30 days before arrival.
Is a deposit required for sites with private bathroom?
Yes, a deposit of €200 is required for any rental of a site with a private bathroom.
How should the balance for the stay be paid?
The stay must be paid at least 30 days before arrival. You can do this through your customer area with the link and code provided when you received the reservation confirmation. If there is a problem with the link, please contact reception by email or phone.
Are there play structures for toddlers?
Yes, there are play structures for toddlers.
Can I arrive outside opening hours?
Yes, it is possible to arrive outside opening hours: a procedure for late arrivals is provided. Just notify the reception in advance to receive instructions.
Does the camping offer water activities (boat trips, walks, etc.)?
Yes, the camping offers water activities such as boat trips and walks.
Is there a mascot visiting children?
No, there is no mascot.
Are there surprise or quirky animations?
Depending on unforeseen circumstances, there may be modified or postponed evenings, and customers are notified if this is the case.
Do you offer a bread and pastry deposit? Is reservation required the day before? If yes, where? To pick up where?
A bread deposit is available throughout the season (at the reception in low season). It is recommended to reserve in advance.
What options are available?
Available options: sheets, towels, baby kit, barbecue rental, bike rental, cleaning package.
Is the ACSI card accepted?
Yes, the ACSI card is accepted from May 7, 2026 to July 3, 2026, and from August 22 to September 26, 2026.
What supplements require a deposit?
Deposits are required for rentals of: fridge, barbecue/griddle, European plug, extension cord, and bikes.
What payment methods are accepted for settling the balance?
Online payment via the customer area, Connect holiday vouchers or standard holiday vouchers, bank transfer is also possible.
Is there a concierge service?
No concierge service.
Are there any entertainment or beach parties?
Yes, there are entertainment and beach parties organized by the different communes.
Is there a mini-disco or children's shows?
Yes, there is a mini-disco and children's shows.
Is a refreshment stand or bar open during the evenings?
Yes, a refreshment stand or bar is open during the evenings.
Do you have a TV/library room? (loan of board games, books, arcade games, TV, ...)
Yes, the campsite has a library.
Should the accommodation be cleaned before departure?
It is mandatory to clean before leaving.
Are the pitches connected to water?
No, the pitches are not connected to water. There are water points at the various sanitary blocks and in some alleys of the campsite.
Is a deposit required for individual sanitary pitches?
A deposit of €200 is required for individual sanitary pitches.
Can I come with a pitch without reservation?
In the low season, it is possible to rent a camping pitch without reservation; just notify the campsite to ensure availability. However, in July and August, reservations are necessary for camping pitches.
Does the snack bar propose burgers, pizzas or fries?
Yes, the snack bar offers burgers, pizzas, and fries.
Is there a tourist information point?
Two activity display terminals are available at the reception. Our receptionists are also here to advise you.
Are there inflatable water games or floating structures?
Yes, there are inflatable water games and floating structures on some beaches.
Do children participate in a weekend show?
Yes, children participate in a weekend show.
Are pets accepted? If yes, under what conditions?
Animals are accepted on the pitches (except for dogs of 1st and 2nd category) with a fee; kept on a leash and vaccination record up to date. In rentals, animals are forbidden except for certain types (e.g., Grand Large and Family) with a flat supplement.
Is toilet paper included?
A roll of toilet paper is available upon arrival in the welcome kit.
What is included with individual sanitary facilities sites?
Reservations for sites with individual sanitary facilities include water, electricity, a small fridge, a plancha, and hygiene equipment.
Le restaurant propose-t-il des menus enfants ?
Oui, le restaurant propose des menus enfants.
Is a camping map available upon arrival?
The camping map is provided upon arrival.
Are boat trips offered?
Yes, boat trips are offered by our tourism partners.
Is there a treasure hunt, a trail game, or a fair?
Yes, there is a treasure hunt and a trail game.
Is the town accessible on foot, by bicycle or shuttle? What shops and services are nearby and accessible by foot, bicycle, or car?
No, it is not possible to access the town on foot or by shuttle. It is preferable to be in a car or bicycle.
Are sheets and towels provided or optional?
Sheets and towels are not provided. They can be rented optionally. Only Selenia Duo and Selenia Premium mobile homes provide sheets and towels.
Is there a luggage service?
No luggage service.
Can you go snorkeling or diving?
Yes, snorkeling or diving is possible.
What are the prices for refrigerators?
Refrigerator rental is available at €35 per week in July and August.
Y a-t-il un service de livraison sur emplacement ou mobil-home ?
Il n'y a pas de service de livraison sur emplacement ou mobil-home. Mais il est possible de commander des pizzas
Is a bracelet or badge given upon arrival?
A bracelet is given upon arrival to each participant.
Are there sunsets or viewpoints not to be missed?
Yes, there are sunsets and viewpoints not to be missed.
Is there a reception for late arrivals?
Yes, a procedure is in place for late arrivals.
Do you organize picnics, happy hours or yoga facing the water?
Yes, picnics, happy hours, or yoga facing the water are organized.
What is the bike rental fee?
Prices range from €12 per day for a child's bike to €25 per day for an electric-assist bike. There are also half-day prices.
Est-ce que la carte change selon la saison ?
Le restaurant décide de sa carte au fur et à mesure de la saison.
Is the camping secure (guard, gate, CCTV…)?
Yes, the camping is secure with a guard and CCTV.
Does the campsite have electric vehicle charging stations?
Yes, there are 2 charging stations for electric vehicles located in front of the campsite reception. This is the only place where it is possible to charge your vehicle at the campsite.
Is there a 24-hour service or fixed hours?
The hours may change; it is best to inquire directly with the restaurateurs.
Is there a mobile app or a digital welcome booklet?
Yes, there is a mobile app and a digital welcome booklet.
Is the bar open during the day and in the evening?
The bar is open during the day and in the evening.
Do clients receive practical information before arrival?
Yes, clients receive practical information before arrival.
Is it necessary to book in advance for dinner?
It is not necessary to reserve in advance. However, we strongly recommend booking during themed evenings.
Can you set up freely on the pitch or do you have to wait for it to be assigned?
You must wait for the pitch to be assigned.
Does the snack bar offer takeout or delivery service on-site?
Yes, the snack bar offers takeout service.
Is an inventory carried out upon arrival and/or departure?
Yes, an inventory is carried out at arrival and departure for mobile homes as well as for individual sanitary facilities.
Are there kids menus?
Yes, there are kids menus.
Can departure be autonomous or with an inventory check?
Departure from a mobile home or individual sanitary facility is with an inventory check. The appointment must be made in advance at reception.
Can children come unaccompanied?
No, children under 12 must be accompanied by an adult.
Does the bar offer happy hours or special events?
Yes, the bar offers special events.
Is there a deposit box for keys in case of early departure?
Yes, there is a deposit box for keys in case of early departure. Contact reception for instructions.
Do visitors have access to the water area?
No, only camping guests are allowed to access the water area.
Do you organize themed meals? If yes, all year round or in peak season?
Yes, themed meals are organized, including themed evenings in the high season.
Can we arrive earlier or leave later?
No possibility to arrive earlier or leave later.
Can visitors go to the pool for an additional fee?
No, even paying an extra fee, visitors are not allowed to go to the pool.
Can you pay by card or cash?
Yes, it is possible to pay by card or cash.
Is arrival directly at the accommodation or via reception?
Arrival is at the reception to verify the stay terms.
Is the place suitable for groups or events (birthdays, weddings…)?
The place is not suitable for events.
What is the procedure for cleaning before departure?
Cleaning is not included, so it is necessary to clean your accommodation and individual sanitary facilities before the inventory check: clean floors, surfaces, trash cans, dishes, etc... Cleaning package available as an optional extra.
Is there an inventory check at entry and exit?
The guest performs their entry inventory independently on the TIPIZ app. The exit inventory is carried out after verification by staff.
Can bed linen and towels be rented?
Yes, the campsite offers the rental of bed linens and towels.
Are animals accepted?
Animals are accepted on pitches (except for dogs of 1st and 2nd category) for a fee. They must be kept on a lead and are forbidden near pools and in food stores. They are also accepted in the Essential Grand Large and Family mobile homes.
Is there parking on site or nearby?
The campsite has an outdoor parking lot reserved for customers for late arrivals.
Les véhicules peuvent-ils circuler dans le camping ?
Les véhicules peuvent circuler dans le camping entre 7h et 00h, mais les invités doivent laisser leur voiture à l'extérieur.
Is a deposit required?
A deposit of €300 for accommodation and €90 (or €120 for the mobile homes in the Privilège, Premium + Lodge + Patio + Tribu ranges) for cleaning is required.
Peut-on accéder au camping même en dehors des heures de réception ?
Oui, un accueil pour les arrivées tardives est prévu, permettant d'accéder au camping en dehors des heures normales de réception.
Are babies included in the number of people in the mobile home?
Yes, babies are included in the number of persons in the mobile home.
Y a-t-il un numéro d’urgence ou un accueil de nuit ?
Il y a un numéro d'astreinte disponible à l'entrée du camping ou au niveau des barrières d'entrée.
What size are the double beds?
The double beds are 140x190cm in the Essentiel range mobile homes + a few Grand Charme mobile homes.
Are visitors allowed?
Visitors are allowed during reception opening hours, must report to reception, leave their car outside and pay the visitor fee by showing an identity document. Access to the pools and certain activities is strictly prohibited to visitors.
What type of coffee maker do the mobile homes have?
Mobile homes in the Essentiel and comfort range have filter electric coffee machines. Privilège and Premium ranges have Nespresso machines.
Are pets allowed in the mobile home?
Pets under 10kg are only accepted in Grand Large 4/5 persons mobile homes and in Family mobile homes. An additional fee will be required. Dogs of categories 1 and 2 are not accepted.
Can several vehicles be brought into the campsite?
One vehicle per pitch is allowed; any additional vehicle must be declared and parked in the designated area and may be charged (for example, €25/week in season). The conditions and rates are specified in the terms and conditions. Only the mobile homes in Zone c may not park their car in front of the mobile home.
Are there mobile homes with a sea view?
Located in the heart of Camargue, the campsite is not by the sea, so no view is possible.
Is it necessary to clean if I opted for a cleaning package?
Yes, even with a cleaning package, dishes must be washed and trash bins emptied.
Is there a beach with free parking nearby?
The Grand Travers beach between La Grande-Motte and Carnon offers a beach with free parking.
Is there a beach that allows dogs?
The Grand Travers beach accepts dogs only at access point 60.