{"id":4404,"date":"2022-01-07T12:32:22","date_gmt":"2022-01-07T11:32:22","guid":{"rendered":"https:\/\/www.campingbonport.com\/faq-camping-bon-port\/"},"modified":"2026-01-27T14:26:29","modified_gmt":"2026-01-27T13:26:29","slug":"faq-campsite-bon-port","status":"publish","type":"page","link":"https:\/\/www.campingbonport.com\/en\/faq-campsite-bon-port\/","title":{"rendered":"FAQ campsite"},"content":{"rendered":"

FAQ campsite Bon Port<\/h1><\/div><\/section>\n\n
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General<\/h2><\/div>\r\n
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\r\n What are the opening dates of the campsite ?<\/summary>\r\n
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\r\n \tThe campsite will be open from 07 May to 27 September 2026. It is completely closed the rest of the year.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n
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\r\n What are the reception opening hours?<\/summary>\r\n
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\r\n \tFrom October to April, reception is available by phone and email from 9.00am to 1.00pm and from 2.00pm to 6.00pm, Monday through Friday.\r\n\t In May, June and September, we are open 7 days a week from 8.30am to 12.30pm and from 2pm to 7pm. In July and August, we are open weekdays from 8.30am to 7.30pm and weekends from 8 to 8. \r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n
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\r\n How do I get to the campsite?<\/summary>\r\n
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\r\n\tThe campsite is located in Lunel. Exit the A9 motorway at the Lunel exit and follow the signs for Route de la Mer, towards La Grande Motte, on the D61. At the roundabout near the Renault garage, go straight and after a few kilometers, turn left. This is just before the road becomes a two-lane road. Follow this road and enter the first black gate at the parking lot. \r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Are there shuttles?<\/summary>\r\n
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\r\n\tNo, there is no shuttle bus available … we strongly recommend you to come by car, or rent one.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Is there direct access to the sea?<\/summary>\r\n
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\r\n\tThe beaches are less than 15 minutes away by car. They are also accessible now thanks to the Voie Verte, a cycle track which joins Lunel and la Grande Motte. Bicycles are available for hire in high season at the campsite reception.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n

Reservation<\/h2><\/div>\r\n\r\n
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\r\n When do I have to pay for my stay in full?<\/summary>\r\n
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\r\n\tA deposit of 30% is required at the time of booking. The total amount of your stay must be paid one month before your arrival.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Can I cancel my stay?<\/summary>\r\n
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\r\n\tIf you have taken out Covered Campers cancellation insurance, yes. If you have not subscribed to a cancellation insurance, here are the conditions which apply: In the event of cancellation before arrival, interruption of stay, or postponement of arrival and whatever the cause, illness, accident, or unforeseen event, the tenant will be required to pay the balance of the reservation and no refund will be granted.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n How does cancellation insurance work?<\/summary>\r\n
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\r\n\tWhen you make your reservation, you will have the opportunity to pay an additional fee to take out our Campeg Covered cancellation insurance. If you have to cancel your stay, you can then make a claim to the organisation. You can find more information on the “Cancellation Insurance” page of our website.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Can I book a specific pitch?<\/summary>\r\n
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\r\n\tYes, subject to availability. For this, please make a request directly by email or by phone.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Is there a mobile home accessible to PRMs?<\/summary>\r\n
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\r\n\tYes, the 2 Life PRM mobile home (described in the accommodation section) is fully adapted with a spacious shower and raised beds.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n

Arrival<\/h2><\/div>\r\n\r\n
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\r\n What are the arrival times?<\/summary>\r\n
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\r\n\tFor mobile homes, arrivals are possible from 4pm until 8pm in high season, until 7pm in low season.\r\n\tFor pitches, they are accessible from 2pm and until 8pm in high season, until 7pm in low season.\r\n\tBeyond these times, please inform the reception beforehand so that they can tell you what to do in case of late arrival.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n What payment methods are accepted?<\/summary>\r\n
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\r\n\tThe means of payment accepted are: bank card, cheques, ANCV holiday vouchers, ANCV Connect, cash, bank transfers.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Do I have to leave a deposit?<\/summary>\r\n
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\r\n\tYes, a deposit of 300\u20ac is required for the mobile homes and 90\u20ac for the cleaning. For the Privilege range mobile homes, the cleaning deposit is 120\u20ac. They must be left online before your arrival. You will receive an email explaining the procedure to follow.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Is there a household option available?<\/summary>\r\n
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\r\n\tYes, provided that you inform the reception in advance and pay the supplement corresponding to the cleaning deposit for the mobile home in question.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Is there a tourist tax to pay?<\/summary>\r\n
\r\n
\r\n\tYes, the tourist tax is 0.50\u20ac per day and per person over 18 years old. If you book directly with us, you will have the possibility to pay it with the balance of your booking. For bookings with our partners, you will probably have to pay it on the spot on your arrival.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n

Stay<\/h2><\/div>\r\n\r\n
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\r\n Can we come with 2 cars?<\/summary>\r\n
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\r\n\tOn the Patio, Lodge and Tribu mobile homes, 2 cars are included in the price of the reservation. Car-free zone for bookings of all Sel\u00e9nia and Cottage mobil homes.\r\n For all other mobile homes or pitches, the second vehicle can be parked inside the campsite, for a supplement of 5\u20ac\/day or 25\u20ac\/week.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Is it compulsory to wear the bracelet?<\/summary>\r\n
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\r\n\tYes, wearing a wristband is totally compulsory for all guests staying at our campsite, and this for the entire duration of their stay.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Are swimming shorts or wetsuits allowed in the pool?<\/summary>\r\n
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\r\n\tFor reasons of hygiene, swimming shorts or wetsuits are strictly forbidden in the pools of our aquatic area.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Can I add a person to my stay on arrival?<\/summary>\r\n
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\r\n\tNo. All persons participating in the stay must be registered at least 24 hours before your arrival. If there is a change between the day of your booking and your arrival, please inform us as soon as possible by email.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Are children and babies counted in the capacity of the mobile home?<\/summary>\r\n
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\r\n\tYes, children and babies are counted as people and therefore contribute to the capacity of the mobile home.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Do we need to bring sheets, towels, pillows, blankets?<\/summary>\r\n
\r\n
\r\n\tPillows and blankets are provided.\r\n\tYou will need to bring your own sheets and towels. If you don’t have room in the car or simply don’t want to bring them, you can rent them. Just remember to do it in advance! We can’t promise to have a supply if you ask for them on the day of your arrival. In our Pr\u00e9mium mobile homes sheets and towels are included.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Are visits accepted?<\/summary>\r\n
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\r\n\tVisitors are accepted and must be presented at the reception on arrival. Access to the aquatic area is strictly forbidden.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n How many amperes are there at the location terminals?<\/summary>\r\n
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\r\n\tThere are 6 amps available for each pitch.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Are pets allowed?<\/summary>\r\n
\r\n
\r\n\tPets are allowed in the Grand Large and Family mobile homes, as well as on the camping pitches, except for category 1 and 2 dogs, and for a supplement of 30\u20ac\/week. The vaccination certificate must be up to date and presented on arrival. Only one animal is allowed per rental or pitch.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
\r\n
\r\n Are barbecues allowed?<\/summary>\r\n
\r\n
\r\n\tYes, but only gas barbecues. You can also use an electric barbecue, but you have to be careful with the amperage of the mobile home and turn off any other appliance (air-conditioning, dishwasher, microwave, etc.) while using the barbecue.\r\n\tCharcoal barbecues are strictly forbidden in order to avoid any risk of fire, as the campsite has many planted trees.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div> \r\n\r\n
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\r\n What services can I hire?<\/summary>\r\n
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\r\n\tYou will find all the services available on the ‘Services’ page of the campsite.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
\r\n
\r\n Can I put up a tent in front of my mobile home?<\/summary>\r\n
\r\n
\r\n\tNo, it is strictly forbidden to install a tent on the mobile home pitches.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
\r\n
\r\n Is wifi available on the campsite?<\/summary>\r\n
\r\n
\r\n\tYes, we have a free Wifi access in low season, and paying in high season. Prices are available at the reception during your stay.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n

Departure<\/h2><\/div>\r\n\r\n
\r\n
\r\n What time should I vacate my mobile home or pitch?<\/summary>\r\n
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\r\n\tThe mobile home must be vacated between 8:00 and 10:00. The pitches must be vacated by 12.00 noon.\r\n\tAny departure outside these times must be reported to the reception. For any urgent departure during the night, please advise the caretaker whose number will be given to you on arrival.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n
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\r\n Do I need to make an appointment with the reception to inspect my mobile home?\r\n\t<\/summary>\r\n
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\r\n\tYes, you can make an appointment at any time during your stay and within the opening hours of the reception.\r\n <\/div>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":8979,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4404","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFAQ campsite - Camping Bon Port<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.campingbonport.com\/en\/faq-campsite-bon-port\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ campsite - Camping Bon Port\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.campingbonport.com\/en\/faq-campsite-bon-port\/\" \/>\n<meta property=\"og:site_name\" content=\"Camping Bon Port\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-27T13:26:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.campingbonport.com\/wp-content\/uploads\/2024\/01\/sunset-6846222_1280.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.campingbonport.com\/en\/faq-campsite-bon-port\/\",\"url\":\"https:\/\/www.campingbonport.com\/en\/faq-campsite-bon-port\/\",\"name\":\"FAQ campsite - 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